Refund policy
- if the order is prepaid and order is not shipped from jimmyparis.com and in processing stage then buyer can ask for refund the order with in 1 hours time.Once order is shipped then refund not allowed.
- if wrong item is delivered to the customer then buyer is eligible for refunds. Sometimes little color variations due to lighting conditions and product photoshoot, in that case not eligible for any refund. Eligible for refund only in case totally different model is delivered in terms of size, shape and totally different from product description.
- if damage item is delivered the buyer, Then buyer is eligible for replacement but we need the unboxing video for avoid disputes.
- Any promotional item or purchase during the sale period or purchased under discounted price is not eligible for any refund.
Exhange Policy
Eligibility:
- The exchange request must be made within 7 days of receiving the product.
- The product must be in unused and saleable condition.
- The original packaging, including the box and cleaning cloth, must be returned with the item.
- In case of exchange, buyer has to send back the item to the registered address of the shipper for exchange, after receiving the item shipper will send the new item without any shipping charges.
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*No exchange is allowed the order with prescription lenses.
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*Only one time exchange is allowed.
*No Exchange or return allowed in any case for progressive lenses and order with lenses, as this is totally custom and made on order only.